Privacy Policy

Purpose

With this privacy policy Neo Cap-Vert Immobilier ("We", "Our company", "The company") informs you of the methods of collection, processing and use of your personal data, as well as your rights under applicable laws and regulations.

This policy may be modified, supplemented or updated to ensure compliance with any legislative, regulatory, case law and technical developments. We invite you to consult it regularly to be aware of the provisions that are up to date.

Data Controller

Neo Cap-Vert Immobilier is responsible for processing your personal data.

In accordance with legal provisions, in the event of a dispute, the consumer has the possibility of using a consumer mediator free of charge.

Type of Data Collected

During the various contacts we may have with you, several categories of personal data concerning you may be collected. The mandatory nature of the collection of certain data is indicated to you via an asterisk. This may include:

• Civil status data: surname, first name, title, date of birth
• Data relating to your personal, professional, family situation
• Contact details: telephone number, postal address, email address
• Banking information (in the context of transactions)
• Information related to the subject of the contract that could possibly bind us, in particular in relation to the ownership of your property, as well as their characteristics (nature, location, number of rooms, diagnostics...)
• Data relating to the monitoring of our exchanges (correspondence, telephone calls, requests...)
• Choices regarding commercial prospecting and/or preferred contact channel
• Traffic information, your navigation on our website, relating to the traceability of your actions (recordings of favorite properties, last property consulted, sending a contact form or request for contact...)
• Geolocation information (by IP address)
• Information relating to the technology used to consult our website, or information on tracking your actions in the context of emails that we may send you (deliverability, opening rate...)

Purpose of Collection

• To ensure the legitimate interest of the company to manage and monitor its relationships, particularly commercial and with visitors to the site. More generally, to manage relationships with our contacts and to organize marketing, prospecting and communication operations.
• To transmit them for commercial purposes to partners
• To improve and optimize the quality of the site's operation
• To ensure compliance with regulatory obligations

Data Confidentiality

The company has taken appropriate organizational, physical and logical measures to ensure the confidentiality and security of the data collected.

Users' personal data may be processed by subcontractors to enable us to provide you with our services.

Data Retention Period

We keep your data only for the time necessary for the purposes pursued, in accordance with legal requirements.

User Rights

In accordance with current regulations, internet users whose personal data is processed by Neo Cap-Vert Immobilier have the right to access their data and the right to request the rectification, update and deletion of their personal data.

If you do not wish to be subject to commercial prospecting, you can inform us at any time.

Cookies

When browsing the site, information relating to your device may be recorded in text files called "Cookies", and placed in your browser. By identifying your terminal they mainly serve to optimize your use of the site by offering you personalized content. They have a fixed validity period.

Users have the freedom to oppose the recording of "cookies" by using the corresponding functionalities of their browser. However, this approach may alter or make access to certain services of the site impossible.

Cookies necessary for the proper functioning of the site

Allow optimal use of the site.

Audience measurement cookies

Have the purpose of producing visit statistics on the site (number of visits, number of pages viewed, terminal used etc).

Interactive cookies

These are third-party service cookies directly deposited by these services allowing them to collect navigation data from users on the website.

Web Beacons

The company may use web beacons on the site and in certain emails. They allow tracking, analysis, report creation, marketing retargeting, conversion tracking, optimization and activation of certain functionalities on the site. In emails these beacons allow measuring the performance of email campaigns, by tracking openings and the behavior of internet users. Generally speaking, they improve the services offered.

Data Security

Neo Cap-Vert Immobilier implements all appropriate technical and organizational measures to protect your personal data against accidental or unlawful destruction, accidental loss, alteration, unauthorized disclosure or access, as well as any other form of unlawful processing.

Data Transfer

Your personal data may be transmitted to our trusted partners in strict compliance with this privacy policy and regulations in force. We ensure that these partners offer sufficient guarantees in terms of data protection.

Contact Us

For any questions regarding this privacy policy or to exercise your rights, you can contact us: